May 17, 2025
Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job DescriptionVisa Direct is an exciting, new payment service that Visa provides to clients including issuers, acquirers, processors, merchants, remitters and service providers to facilitate domestic and cross-border fund transfers/disbursements to accounts in the U.S. and around the world. Visa Direct uses push payment technology, i.e. Original Credit Transaction (OCT), and traditional ACH/RTP payment rails to send money to over 8.5 billion card, account and wallet endpoints around the world. Visa Direct consumer and business applications include person to person (P2P) transfer, cross border remittances, funds disbursement (business to consumer or small business payments) including priority use cases of marketplace payouts, royalty and digital content payouts and gig economy services, and more.
We are seeking a Team Lead for a portfolio of NA Super Regional, Regional and Community banks. They will build and lead a team of client Account Managers and be accountable for developing, expanding and achieving the transaction and revenue targets for the portfolio. The ideal candidate will be experienced in developing and driving critical growth initiatives, both regionally and globally, in a complex, matrixed environment. They will be a structured, experienced money-movement leader, an analytical thinker with excellent communication skills and possesses a strong drive to expand client transaction volume and revenue for the client portfolio. The candidate enjoys variety and collaborating with people and excels at developing client relationships and expanding to additional influencers and buyers across the account. The candidate is thoughtful, curious, and analytical with a desire to make an impact and contribute to the growth of the NA Visa Direct business.
This is a client-facing and broad-reaching leadership role so organizational savvy, interpersonal and negotiation skills are critical as they will interface with all areas of Visa (sales, marketing, pricing, legal, compliance, risk) and with executives from some of our largest clients. Visa is looking for an individual that is a thought leader in strategy and business growth with a proven track record of success in fast-paced environments with demanding timelines. As this is a team lead role, they are responsible for developing team members, overseeing the individual account and portfolio growth strategies of all accounts in the portfolio, and monitoring progress towards goals.
Responsibilities:
The Regional Bank Account Management Team Lead has full accountability for the transaction and revenue plan for NA Super-regional, Regional and Community bank client portfolio. Additionally, the role is accountable for strategic account growth, managing, deepening, and expanding client account relationships, and identifying, closing, and executing initiatives to grow and diversify client transaction volume and revenue. In the role, the candidate will directly-manage bank Client accounts, as well as oversee the entire NA Super-regional, Regional and Community bank portfolio managed by their direct-report Client Account Managers.
Account transaction and revenue responsibility requires a high degree of independent judgment to evaluate, identify best path of action for the right outcomes in support of the business strategy, driving those outcomes to success and optimizing portfolio growth and revenue. The individual will be required to collaborate with internal functional leaders across a variety of functions: pricing, rules, marketing, legal, and operational teams across regions to influence and shape functional partner prioritization and work efforts including but not limited to: technology builds, corridor expansions, rule changes, pricing changes, auth performance optimization, network (send and receive) optimization and program lifecycle optimization across pre-launch, launch, ramp, growth and optimize. Coordinating with various regional teams is core to the cross-border businesses to implement strategies to enable transactions originated in NA and received around the world.
We work in an agile environment, so this person must be assertive and proactive to ensure we achieve our goals. Organizational savvy and interpersonal skills are critical, as we interface with specialized product groups, financial institution, merchant and acquiring sales, client consulting, marketing, and corporate communications, legal, and finance to coordinate the end goal of achieving aspirational objectives. Must be able to pivot and adjust as new information and lessons learned come to light.
Visa is looking for an individual that is a thought leader in strategy and business growth with a proven record of success of growing client account relationships in fast-paced environments with demanding timelines.
Essential Functions:
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