Customer Service Representative Remote Job WFH Job at Trescal Inc., Cambridge, MA

NytSVXE0OFVrbmRsZXl2UXV2T002S2s9
  • Trescal Inc.
  • Cambridge, MA

Job Description

Customer Support: Respond to customer inquiries via phone, email, or chat in a timely and professional manner.Issue Resolution: Identify and resolve customer issues, providing effective solutions and ensuring customer satisfaction.Product Knowledge: Maintain a thorough understanding of the companys products and services to assist customers effectively.Documentation: Accurately document customer interactions and maintain records of inquiries, complaints, and resolutions in the customer management system.Feedback Collection: Gather customer feedback and report trends or recurring issues to management for continuous improvement.Collaboration: Work closely with other team members and departments to ensure a seamless customer experience.Training Participation: Engage in ongoing training and development to enhance product knowledge and customer service skills.
recblid c9uay9eg402acrvluvwgjuai9g8ehh

Trescal Inc.

Job Tags

Work from home,

Similar Jobs

New York Theatre Workshop

New York Theatre Workshop - Artistic Workshop Manager Job at New York Theatre Workshop

 ...Job Description Job Description Artistic Workshop Manager About New York Theatre Workshop: At New York Theatre Workshop, we work relentlessly to empower visionary theatre-makers and bring their work to adventurous audiences through productions, artist workshops... 

National Testing Network

Entry-level Firefighter Job at National Testing Network

 ...position.*** Updated: February 11, 2025 Job Classification: Entry-level Firefighter Do you have a Desire to Serve, the Courage to...  ...Department is dedicated to providing quality, timely, and professional emergency services to those who live in, work in and visit the City and... 

Christus Health

Clinician II (RN) Endo-Rheumatology/Full-Time Job at Christus Health

 ...clinical leadership role utilizing concepts of critical thinking and creative problem solving to ensure positive outcomes in the delivery of...  ...:-Bloodborne pathogen: BPHYSICAL REQUIREMENTS: Requires full range of body motion including handling and lifting patients, manual... 

University of Alaska Fairbanks

Temporary Communications Coordinator Job at University of Alaska Fairbanks

 ...The College of Health is seeking applications for a Communications Coordinator to support the communications team and will be responsible for developing and disseminating content via internal and external communications and marketing channels. The Communications Coordinator... 

Boston Medical Center

Registered Respiratory Therapist-ECMO Specialist (Nights, 7pm-7am)- $15k Sign On Bonus Job at Boston Medical Center

 ...is committed to providing consistently excellent and accessible health services to alland is the largest safety-net hospital in New England...  ...Therapist by the Commonwealth of Massachusetts Department of Public Health. Registered Respiratory Therapist Current...