Job Description

Donations & Volunteer Coordinator

Job Description

POSITION: Donations & Volunteer Coordinator

DIVISION: Fund Development and Community Outreach

REPORTS TO: Director of Fund Development and Community Outreach

CLASSIFICATION: Non-Exempt, Part-Time

SUPERVISES: None

Alameda Point Collaborative works to end homelessness by providing housing and services to create communities where formerly homeless families and individuals can flourish. 

Alameda Point Collaborative (APC) is a nonprofit agency operating on the site of the former Naval Air Base in Alameda, managing 200 housing units for over 500 formerly homeless residents and providing support services, including case management, counseling, employment training, and children and youth services.

PRIMARY FUNCTIONS

APC’s Donations and Volunteer Coordinator is responsible for ensuring our residents and staff receive the help and resources they require to thrive. The primary function includes attracting and managing volunteers and in-kind donations for Alameda Point Collaborative’s service sites and residents. This role involves working with program teams to determine their volunteer and donation needs for day-to-day programming, events, and special projects. The coordinator is responsible for connecting with, training, and supervising volunteers, as well as soliciting, receiving, and managing donated goods and materials. The coordinator also plays a key role in communicating the organization's mission to volunteers and donors. 

DESCRIPTION OF DUTIES

Volunteer Management:

• Identify and attract potential volunteers through various channels (website, social media, CERVIS, etc.). 
• Track volunteer inquiries and promptly respond to requests. 
• Communicate volunteer requirements regarding background checks, waivers, and how to prepare for the volunteer experience. 
• Screen and assign volunteers to roles that align with their skills and interests. 
• Provide training and support for volunteers, including developing orientation sessions for new volunteers. 
• Manage volunteer schedules, tracking hours, and maintaining records in Salesforce database. 
• Foster a positive volunteer experience to encourage continued involvement. 

Donation Management:

• Identify and connect with potential donors of in-kind goods and materials. 
• Determine the need for items before accepting them.
• Manage the delivery, storage, and distribution of donated items. 
• Build and maintain relationships with donors. 

Communication & Engagement:

• Build and maintain relationships with program teams regarding their needs and opportunities.
• Keep relevant staff informed about volunteer activities and donation opportunities. 
• Share information about volunteer opportunities and donation needs with the public. 
• Support the organization's mission, messaging, and community engagement efforts. 

Event Coordination:

• Coordinate volunteers and donations at community events
• Organize and oversee logistical aspects of volunteer events, ensuring sufficient supplies and manpower. 
• Ensure the presence and participation of key personnel at events. 
• Lead a team to plan an annual volunteer recognition event in April.

Other Duties:

• Generate reports on volunteer hours, donation statistics, and other relevant data. 
• Ensure compliance with APC policies and relevant regulations. 
• Performing other tasks as needed to support the organization's mission. 

ESSENTIAL FUNCTIONS & SKILLS

• Passion for connecting needs with resources, community service, and engagement.
• Commitment to building relationships and fulfilling agency and supporter needs.
• Strong telephone, email, and interpersonal communication skills.
• Ability to manage multiple tasks, prioritize effectively, and maintain detailed records.
• Ability to work independently and as part of a team.
• Some night or weekend hours are required with a flexible schedule to accommodate. 

  REQUIRED EXPERIENCE AND EDUCATION

• 2-4 years of relevant experience working in the non-profit sector, working with volunteers, and building service projects is a plus.
• Associate's degree preferred.

PHYSICAL/ENVIRONMENTAL REQUIREMENTS

• Ability to stand and sit for periods of time and to move intermittently throughout the   workday.
• Ability to operate office equipment, including computers, copiers, and phones.
• Ability to lift up to 20 lbs. Events require physical exertion, including lifting boxes and   tubs, and loading and unloading supplies.

This job description does not promise or imply that the functions listed are the only duties to be performed or that the position may not change or be eliminated. Employees are always expected to follow their supervisor's instructions and perform the tasks they request.

BENEFITS OF JOINING THE APC TEAM

• Opportunities for professional development and growth are available within our organization.
• Part-time employees receive 50% paid medical premiums.
• 12 observed holidays throughout the year.
• 4 floating holiday hours, sick time accrual is set at 72 hours, and vacation accrual begins at 40 hours annually, increasing with tenure.
• Access to our Emergency Assistance Program (EAP) services.
• Receive a free AC Transit Easy Pass for public transportation.

APC values diversity and believes we can better meet our mission by recruiting, training, and retaining a diverse and representative workforce at all job levels of our community. Folks with lived experience of homelessness and those identifying as Black, Indigenous, People of Color, or LGBTQ are encouraged to apply for this position. APC is currently engaged in an organization-wide Racial Equity review and strategic planning process, guided by an external team of experts in collaboration with an internal working group that includes staff members from diverse backgrounds and job levels.

APC is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Additionally, APC participates in the E-Verify program, as required by law. 

APC is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.

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