Job Description

Overview

Employer Industry: Technology and Computing

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

Responsibilities

• Manage community engagement across social media platforms, ensuring consistent representation of the employer's voice
• Collaborate with teams to create and schedule content for various social media touchpoints
• Analyze key metrics and generate weekly performance reports to assess community engagement
• Partner with Customer Service to address customer concerns and moderate user-generated content
• Advocate for social media initiatives within the organization and cultivate partnerships for content distribution

Qualifications (Required)

• 2-3 years of community management experience
• Bachelors degree required
• Thorough understanding of social media and community management best practices
• Excellent written and oral communication skills, with experience communicating to both customers and senior management
• Ability to deal with ambiguity and produce results in a fast-paced environment

Preferred Qualifications

• Experience running online promotions such as sweepstakes and contests
• Experience managing a social media presence or online community with a large membership (1 million members or more)
• Familiarity with TikTok, X, or YouTube advertising
• Strong copywriting abilities and sound editorial judgment
• Ability to leverage quantitative data to inform editorial decisions and marketing strategies

#Technology #CommunityManagement #CustomerExperience #RemoteWork #CareerGrowth #SocialMediaMarketing

Salary up to $25/hr. Opportunity for career advancement and growth within the organization. Flexible work environment with options for remote work. Engaging role that allows for direct interaction with customers and community building. Comprehensive benefits package including Medical, Dental, Vision, and 401K with company matching. Chance to shape customer experiences and influence product development.

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