Are you a natural communicator with a passion for helping people? Do you speak Italian fluently and enjoy solving problems with a smile? This full-time opportunity in sunny Malta might be the perfect fit for you!
We’re searching for a Customer Support Advisor to join a thriving international team that supports customers of a well-established brand. You’ll handle a wide range of customer interactions, from answering product questions to resolving service-related concerns — always with empathy and professionalism.
Provide top-notch customer service via calls, emails, and chat
Assist users with inquiries, concerns, or post-service follow-ups
Ensure accurate documentation of each interaction in internal systems
Work closely with colleagues across teams to resolve issues
Stay on top of quality metrics and ensure every customer feels supported
Fluency in Italian and confident communication in English
A collaborative attitude, reliability, and strong work ethic
A calm, solution-oriented mindset, even during busy periods
Basic tech-savviness and willingness to learn CRM tools
Flexibility to work in a shift-based schedule, including weekends
Monthly performance incentives and additional bonuses
Health insurance after a short period of employment
Long-term career growth and promotion opportunities
Subsidized canteen with healthy food options
Gym and mobile plan discounts
On-site parking and team-building events
Employee-exclusive discounts with 50+ businesses in Malta
Ready for a rewarding career with a company that values your growth? Come build your future with us in Malta’s vibrant international hub.
Apply today and be part of a company that puts people first.
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