Job Description

Job Description

Job Description

FLSA Status: Nonexempt

The ideal candidate is friendly, loves talking to people, can explain complicated insurance requirements, and loves finding solutions. Is highly organized but flexible, able to keep up with the details and many steps of the position.

The Insurance Assistant is responsible for reviewing insurance documentation to ensure it meets both FilmLA and client insurance specifications and are in compliance with contractual requirements. This role includes accurately entering policy information into the company’s software system and communicating with production companies and/or insurance brokers to resolve any discrepancies.

This position will be performed remotely. There may be occasions when staff will be required to visit FilmLA's home office. These could include, but are not limited to, important meetings, training, or company events.

Responsibilities:

• Reviews, compiles and maintains all insurance documents in accordance with Company procedures.
• Enters insurance information accurately into Company Software System.
• Communicates and resolves discrepancies with Permittees and/or insurance brokers and respective clients' risk managers. Resolves insurance issues in a courteous and professional manner to ensure compliance of the insurance requirements for each contracted client.
• Answers insurance related calls, provides customer support and addresses issues by offering appropriate solutions.
• Responds to assigned help-desk tickets in a timely manner
• Other duties as assigned.

Requirements:

• A two-year college degree or job specific skills acquired through on-the-job training.
• Basic computer and typing skills (type 40 wpm), Internet savvy, Experienced in MS Office products
• Must be able to multitask and be detail-oriented
• A positive attitude is essential, including excellent interpersonal and communication skills
• Must be able to work under pressure in a fast-paced environment

Interpersonal Skills:

A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and is usually of a customer service nature. Outside contact becomes important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas to others.

NOTE: Compensation range depends on experience.

The Company is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity (including transgender status), gender expression, pregnancy or related medical condition, childbirth or related medical condition, reproductive health decision-making, religious creed, physical disability, mental disability, age (40 and over), medical condition, marital status, veteran status, sexual orientation, genetic information, or any other characteristic protected by federal, state or local law. Our leadership team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, discipline, termination, benefits, employee activities and general treatment during employment.

Company Description

FilmLA is a private, 501(c)4 not-for-profit organization established for the public benefit. We coordinate and process permits for on-location motion picture, television and commercial production under contract to an ever-increasing roster of public-sector clients in the Los Angeles region. All permits are issued by the authority of and in accordance with the policies of each client jurisdiction.

We function differently than the typical film office or film commission. Most such entities are publicly-funded government agencies focused on promoting their regions to the film industry. FilmL.A. was created when the City and County of Los Angeles decided to privatize their film permit offices, allowing more flexibility in providing services to production companies and local communities.

Although FilmLA is funded primarily by permit coordination fees paid by production companies, ongoing community relations is a key component of the service we provide. We work to strike a balance between the needs and interests of the entertainment industry and the neighborhoods affected by on-location production.

In today's highly competitive, global entertainment production market, our services help the Los Angeles region retain its status as the entertainment production capital of the world.

Company Description

FilmLA is a private, 501(c)4 not-for-profit organization established for the public benefit. We coordinate and process permits for on-location motion picture, television and commercial production under contract to an ever-increasing roster of public-sector clients in the Los Angeles region. All permits are issued by the authority of and in accordance with the policies of each client jurisdiction.\r\n\r\nWe function differently than the typical film office or film commission. Most such entities are publicly-funded government agencies focused on promoting their regions to the film industry. FilmL.A. was created when the City and County of Los Angeles decided to privatize their film permit offices, allowing more flexibility in providing services to production companies and local communities.\r\n \r\nAlthough FilmLA is funded primarily by permit coordination fees paid by production companies, ongoing community relations is a key component of the service we provide. We work to strike a balance between the needs and interests of the entertainment industry and the neighborhoods affected by on-location production. \r\n\r\nIn today's highly competitive, global entertainment production market, our services help the Los Angeles region retain its status as the entertainment production capital of the world.

Job Tags

Full time, Contract work, Temporary work, Local area, Remote work, Home office, Flexible hours,

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