Job Description

Why Wells Fargo

Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It’s about finding all the elements that help you thrive, in one place. #LivingTheWellLife means you’re supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it! Wells Fargo ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces “to grow your career” in the U.S. Learn more about the career areas and business divisions at wellsfargojobs.com.

Global Operations

Wells Fargo’s Global Operations team consists of ~50K people providing middle and back-office support for all five of Wells Fargo’s Lines of Business (Consumer and Small Business Banking, Consumer Lending, Wealth and Investment Management, Commercial Banking and the Corporate and Investment Bank) and Enterprise Functions.

Global Operations (GO) is responsible for refining processes and redesigning business operations by efficiently utilizing resources to exceed customer requirements and service. Our mission is to integrate, transform, and strengthen the enterprise through automation, risk mitigation, effective controls, and state of the art technological solutions to operate at an optimal level.

Working closely with the businesses they support, Global Operations drives efficiency and risk mitigation through process simplification, functional consolidation, automation, and effective controls. The main groups that make up Global Operations are Consumer Lending Operations, Consumer, Small & Business Banking Operations, Wholesale Operations, Shared Services Operations, and Fraud and Claims Management.

Global Operations’ goal is to build a more unified, more integrated approach to Wells Fargo's business operations functions focused on enhancing our operational excellence, meeting our regulatory remediation efforts, and better serving customers.

The Role

Global Operations is seeking a strategic and technically adept professional to lead the redesign of our end-to-end access management processes and tooling. This role will focus on implementing scalable, job-based access profiles, streamlining processes, and enhancing controls. The ideal candidate will bring a strong background in Identity and Access Management (IAM) frameworks, process optimization, and risk mitigation, with a passion for building well controlled, user-centric access models that describe applications in language that is easy to understand.

Responsibilities include:

• Create a cross-functional Access Management team that includes both direct reports and matrixed employees.

• Lead the end-to-end redesign of access management processes and tooling, partnering with businesses, Technology, and Information Security.

• Develop and implement job-based access profiles aligned with business functions and least privilege principles.

• Identify and eliminate redundant or manual access management workflows.

• Collaborate with risk and compliance teams to align access processes with internal policies and regulatory requirements.

• Partner with businesses, HR, Technology, and Information Security to define access needs and translate them into a streamlined, user-friendly process.

Required Qualifications:

• 8+ years of Business Execution, Implementation, or Strategic Planning experience, including Management or leadership experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education

• 4+ years of management or leadership experience

Desired Qualifications:

• Developing and implementing access management strategies within a global organization

• Proven experience designing and implementing role-based access models.

• Strong understanding of IAM tools.

• Experience leading and developing a team of professionals.

• Familiarity with regulatory compliance frameworks and audit requirements.

• Excellent communication, project management, and stakeholder engagement skills.

• Exceptional leadership skills required to lead complex functions across multiple sites and employee population.

• Experience presenting/preparing executive summaries, whitepapers, and presentations for executive management, senior leaders, and regulators

• Critical thinking, problem solving and decision-making skills

• Process owner experience with strong process analysis abilities

• Strong partnership and collaboration skills with proven ability to manage effectively in a matrixed organization

• Proven success recruiting, inspiring, developing, coaching, and motivating team members through balanced leadership with a focus on team member engagement and retention and performance management

• Bachelor’s degree.

​ Job Expectations:

• Ability to travel 20% of the time

• This position offers a hybrid work schedule

• Adherence to in-office attendance expectations

• This position is not eligible for Visa sponsorship

Locations:

• 401 S. Tryon St., Charlotte, NC

• 2975 Regent Blvd., Irving, TX

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit  Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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