Job Description

Media Director

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze?, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

The Media Director leads and evolves our media strategy across paid, owned, and earned channels for EWS. This role is responsible for developing and managing media plans that amplify our brand, drive consumer engagement, and support business growth across both B2C and B2B channels. This position oversees the planning, buying, execution, and measurement of media campaigns in partnership with internal stakeholders and agency partners. It is critical to ensure media investments are optimized and aligned with the company's marketing, product, and business objectives.

Essential Functions

• Leads and manages paid and owned digital, social, and traditional media strategy to drive awareness/lift across brand markets, consumer education and influence activations and transactions.
• Aligns media strategy with business goals, audience insights, and campaign objectives across both B2C and/or B2B segments, in coordination with internal and external stakeholders and agencies.
• Stays ahead of media trends, market developments, and consumer behavior shifts.
• Pilots new platforms, formats, and approaches to keep Early Warning at the forefront of media innovation.
• Acts as a media subject matter expert, educating internal teams and bank partners on media trends, recommendations, and capabilities.
• Partners closely with Brand, Creative, Product Marketing, Analytics, and Digital teams to manage campaign creative approvals and timely launches.
• Works with internal stakeholders to align media strategy with product launches, sponsorships, and integrated campaigns.
• Regularly evaluates campaign performance and optimizes in-flight media investments to improve ROI.
• Researches, evaluates, and tests new media partners to drive efficiencies and results.
• Identifies opportunities for further media efficiencies, sophisticated measurement, and increased performance in partnership with the measurement team.
• Manages media agency partners, ensuring optimal resourcing, timely briefings, contracts, payments, and a deep understanding of the brand and business opportunities, challenges, and plans.
• Develops and executes big ideas across paid, owned, and earned channels in collaboration with internal leads, banks' marketing teams, and agency teams.
• Builds and maintains strong relationships with a diverse set of internal and partner constituencies including marketing teams, legal, compliance, regulatory, finance, and sales.
• Manages the annual media budget; tracks and forecasts spend accurately.
• Ensures efficient use of resources and maximum return on investment.
• Supports the company's commitment to protect the integrity and confidentiality of systems and data.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Minimum Qualifications

• Bachelors degree in marketing, communications, business, or related field (MBA preferred).
• 10-12 years of experience in media strategy, planning, and buying, with at least 3 years in a senior leadership role.
• Deep knowledge of digital (DTV, paid social, display, search, programmatic) and traditional (TV, OOH, radio) media. (AI experience preferred.)
• Experience delivering, implementing, and gaining approval and adoption of strategic media plans from brief to plan to optimization to post-campaign reporting.
• Proven experience managing large media budgets and agency relationships.
• Strong understanding of media analytics, attribution, and marketing mix modeling.
• Exceptional leadership, communication, and project management skills.
• Results-driven, self-motivated, organized, proactive, collaborative and able to thrive in a fast-paced and rapidly evolving environment.
• Excellent cross-functional collaborator that can excel at both strategy and execution.
• High level of personal and professional integrity, sensitivity, and confidentiality.
• Experience in fintech, financial services, or regulated industries strongly preferred.
• Background and drug screen.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The base pay scale for this position in:

Phoenix, AZ in USD per year is: $140,000 - $180,000. New York, NY in USD per year is: $160,000 - $200,000. Additionally, candidates are eligible for a discretionary incentive plan and benefits.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate's education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Early Warning Services is an affirmative action and equal opportunity employer.

Some of the ways we prioritize your health and happiness:

• Healthcare Coverage Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• Paid Time Off Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
• 12 weeks of Paid Parental Leave.
• Maven Family Planning provides support through your parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

And so much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!

Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.

Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.

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