The delivery driver will transfer products, goods, and other merchandise from one location to another. Drives company vehicles to deliver lumber, building materials, hardware, and other building and maintenance supplies to customers' homes, construction sites, or places of business. Collects payment from customers on COD orders and records customer information according to Standard Operating Procedures. Verifies order details and obtains customer signature on store copy of delivery ticket. Follows directions or uses navigation tools to locate delivery addresses or locations efficiently. Records all pertinent delivery information as needed for accurate tracking. Collects and organizes required paperwork for delivery and transfer activity. Treats all customers with courtesy and respect. Acts as a customer service liaison between the site customer and store personnel, including listening to and assisting in resolving customer complaints. Informs store management or personnel of any customer complaints or requests in a timely manner. Collects or picks up empty containers, rejected or unsold merchandise from delivery sites as directed. Loads vehicle safely and accurately. Maintains the cleanliness and appearance of the inside and outside of delivery vehicles. Performs routine safety checks on vehicles according to company guidelines. Assists in the yard and warehouse with stocking, loading, and organizing materials. Assist customers in the yard with loading material and product questions when not driving a delivery truck. Complies with all company safety standards, and all federal, state, and local laws. Operates a forklift. Attends all store meetings and training sessions. Performs other related duties as assigned. Required Skills/Abilities include ability to drive safely, use navigation tools, plan delivery routes, maintain logs and records, carry out instructions without supervision, remain professional and courteous, adjust controls of machines or vehicles quickly and repeatedly, meet driver eligibility guidelines, be 23 years or older, complete company training and certification including forklift certification, and meet regulated DOT qualifications if driving a commercial motor vehicle. Education and experience preferred include a high school diploma or equivalent, ability to read and speak English sufficiently, valid driver's license for the vehicle type, and successful completion of on-the-job training. Physical requirements include prolonged sitting, ability to use three-point hold when entering trucks/forklifts, lifting up to 80 pounds regularly and occasionally up to 100 pounds, pushing/pulling 50-pound loads, and ability to work overtime, nights, weekends, holidays, and in various weather conditions. McCoy’s is an equal opportunity employer.
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