Job Description

Job Description

Job Description

Building a Brand Starts with a Story

FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer.

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Location: Location: New York, NY - Hybrid (4 days in office, subject to change at any time)

Please note this is a fixed-term contract which will run through until the end of 2025.

What You Would Get To Do

In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Attendee Data Coordinator role will support meeting planners to consistently deliver exceptional management of attendee registration functions to conferences and events. They will be responsible for managing attendee data for many internal and external events and conferences while maintaining relationships with the event stakeholders in collaboration with other team members. A background in customer service and handling sensitive information is helpful.

Your Contributions

• Working with event planners on overall registration management for a high volume in-person corporate events. Some may be in a hybrid or virtual capacity.
• Heavily assisting with edits, testing and backend updates to the registration site with accuracy and consistency
• Database management to ensure consistency of information, accurate data, inputting when required, generating lists and analysis upon request
• Diligent handling of confidential invitee data, ensuring information is consistent and accurate and following compliance guidelines of handling sensitive information (PII)
• Manage event communications such as save-the-dates, invitations, reminders, confirmations, surveys, etc.
• Assist attendees and stakeholders with any questions regarding registration
• Assist event planners in contacting attendees for required information, gift sizes, contact information, transportation details, overnight accommodation requirements, data points etc.
• Printing name badges, tent cards, place cards, departure notices, event materials where needed
• Assist with creating and printing of event collateral and signage with the internal creative team
• Pre-event and day-of support during execution of events/conferences; travel and on-site management for in-person meetings as needed across domestic US event locations (travel up to 20-35%, mostly New York market)
• Packing, ordering and shipping event supplies – maintain a shipping grid and track deliveries
• Post event attendee reporting
• Supporting other stakeholders with self-managed events, onsite assistance, adhoc projects, etc.

What We Are Looking For

Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST.

• 1+ years of related experience, including entry level meeting support and coordination
• Bachelor's Degree preferred
• Highly motivated, able to work independently
• Strong team player, eager to support others; foster positive team dynamic
• Exhibit strong work ethic, patience, and a winning attitude
• Strong oral and written communication skills
• Flexible and willing to work outside normal business hours (evenings, weekends) and travel when required
• Ability to manage multiple projects simultaneously; strong ability to prioritize work
• Proficiency with Microsoft Office – specifically with Excel
• Attention to detail, strong organizational skills, and ability to prioritize through strong communications
• Cvent and Conference Manager experience a plus

At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth:

• Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA)
• 401 (k)
• Five Flexible Spending Accounts Options
• Generous Paid Time Off Allowance
• Employee Assistance Program (EAP)
• Life, Disability & Pet Coverages
• Wellness Stipend
• Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more
• Aura Identity Theft Protection
• Discretionary Bonus Structure
• Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.

United States Residents: The base pay for this position ranges from $65,000 to $75,000. This role is also eligible for an annual discretionary bonus.

#LI-KM3

FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Tags

Fixed term contract, Remote job, Worldwide, Flexible hours, Night shift, Weekend work, Afternoon shift,

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